5000/200 HANGS intermittently. No error messages. ugh. help.

[Dave Carter]

In article <1990Oct16.211229.18767 at ariel.unm.edu> van at triton.unm.edu (Van Rauch) writes:
>
>DEC has since replaced the system board twice, originally
>we were running 4.0 of the firmware, now we have
>5.3. (When is DEC going to start shipping updated 
>Hardware Operator Guides with new rev.s of firmware??).
>Console commands are very different.

oh please!  this is dec we're dealing with - you actually expect to
receive documentation that resembles the software they ship, or even
software that works on the machine it is shipped with?  :-)

i had to beg for a hardware operator guide.  (i also got an old
hardware manual, but new firmware.)  my sales rep told me he'd "get
back to me with a quote" for this documentation.  by the time i got
the manual, i had already made some phone calls, and managed to at
least boot the thing up.

i don't mean to put down dec (we use dec stuff exclusively) but it
does seem strange to ship new workstations (the 5000s) along with an
operating system (3.x) which doesn't even support the 5000!  :-)

						- dave