.TH TROUBLE 8 .SH NAME trouble \- trouble reporting system .SH DESCRIPTION The first line of the .B /usr/lib/trouble/trsh file must have the correct company code for your site; a local modification is necessary. The .I trouble\^ command will not run until this change is made. .P The official company codes are as follows: .PP .RS .PD 0 .TP 6 at AT&T .TP bl Bell Labs .TP cb Cincinnati Bell .TP cd C&P of Washington .TP cm C&P of Maryland .TP cv C&P of Virginia .TP cw C&P of West Virginia .TP lb Illinois Bell .TP ll AT&T Long Lines .TP mb Michigan Bell .TP ms Mountain States Telephone .TP nb Indiana Bell .TP ne New England Telephone .TP nj New Jersey Bell .TP nv Nevada Bell .TP nw Northwestern Bell .TP ny New York Telephone .TP ob Ohio Bell .TP pa Bell of Pennsylvania .TP pn Pacific Northwest Bell .TP pt Pacific Telephone & Telegraph .TP sb Southern Bell .TP sc South Central Bell .TP sn Southern New England Telephone .TP sw Southwestern Bell .TP we Western Electric .TP wt Wisconsin Telephone .RE .PD .PP All trouble reports are archived in .BR /usr/lib/trouble/tr.a ; this file should be checked weekly to ensure that it does not get too large. If it gets too large, it should be moved to .BR /usr/lib/trouble/otr.a ; after a week or so, the old archive can be thrown away. .PP The .BR trouble login is intended to be used only for administering the .I trouble system. If .I uucp cannot deliver a trouble report, .IR mail (1) will be returned to the .BR trouble login. Any trouble reports not delivered may be retransmitted by using the .I trxmit command with the trouble report numbers as arguments. (Hence, the reason for saving the archive for a while.) .P The .B /usr/lib/trouble/names file can be expanded to include the names of additional people at your site. .PP The per-line format of this file is as follows: .PP .RS .PD 0 letter-\s-1ID\s+1s(3-6) location phone name(with appropriate blanks) .RE .PD .PP The above fields are separated by blanks and/or tabs. When the \fIletter-\s-1ID\s+1\fP is identified, the \fIname\fP, \fIlocation\fP and \fIphone\fP will be taken from this file (provided they have legal formats). Note that the .I name field is the only one that can have blanks. .PD .SH FILES .PD 0 .TP "\w'/usr/lib/trouble/instruct 'u" /usr/lib/trouble/tr.a archived trouble reports .TP /usr/lib/trouble/instruct instructions .TP /usr/lib/trouble/trsh trouble report shell .TP /usr/lib/trouble/trxmit re-transmission shell .TP /usr/lib/trouble/names letter \s-1ID\s+1 data base .PD .SH "SEE ALSO" trouble(1), uucp(1C). .\" @(#)trouble.8 5.2 of 5/18/82