Clem Cole wrote:
For AT&T (which no longer is a company since the current
AT&T is really AT&T in name only.
SBC Communications bought AT&T Corp. on November 18, 2005, and
changed its name to AT&T Inc. (The real AT&T
is no longer...)
And it also helped cause the end of a number of computer companies,
including NCR, DEC, Pyramid Technologies...
The bad decisions AT&T made once they got into the computer
hardware business were legendary.
They had product support problems (replaced a significant quantity
of 6300 motherboards on their PC for an MS-DOS clock problem they
introduced by clearing the seconds in the RTC chip at each boot)...
They had issues with their Field Service techs being unwilling to
work on Pyramid OS/x boxes under Unix (AT&T System 7000) because
that was system software and they were only willing to work with a
(nonexistant on Pyramid) offline diagnostics set.
An AT&T Union tech walkout from Pyramid classes was averted on
that one... They were not too successful selling Alliant FX/1 and
FX/8 boxes as AT&T machines as well. I worked for both computer
companies in service and training and saw this first hand.AT&T
was to hand AT&T Business cards to Alliant Service personnel to
handle the customers.
They tried to sell the 3b20 simplex box against the Vax into
scientific markets only to find that although the integer
performance was superior... Scientific use really needs hardware
floating point. The later 3b line got much better but the first
entry was frightenening
Unfortunately, half of Pyramid's sales were through OEM's
(Siemens-Nixdorf and AQT&T mostly) so the ton of business
dropped immediately once the NCR deal took hold. It happened just
as Pyramid moved to DCOS/x (Their SVR4 port to MIPS). This killed
a ton of growth and the deal to move the US Internal Revenue from
System III based Zilog Zeus boxes to Pyramid...
Sometimes you can't always get what you want. Sometimes when you
get it you screw yourself into the ground.
AT&T, I was told, couldn't figure out how MCI could undercut
them in long distance. The experts said -- we have the network in
place and paid for and there's no way we could do it for under 10c
per minute... They didn't figure MCI (later LDDS) could cook the
books to make the numbers look better.
Back in '84 DEC was to train me as a Unix admin and act as the
outsource contractor supplier to AT&T. This would've had one
source of service and support for all their Vaxes and eliminated the
large collection of Sysadmin and Operator suppliers. Pre-IBM Global
Services type stuff. The wife was at the Labs at the time and they
supposedly announced it. Rumor says a DEC and AT&T merger about
the same time fell apart. Perhaps the history is buried in the DEC
Archives now in the Computer Museuum. I was told I was in on the
deal in Oct/Nov 1983 or
84 and it fell apart the next January or so.
Bill